Heong Arena is an online gaming platform designed to bring gaming tournaments, events, digital gaming products, useful gaming tools and player-focused services together in one place.
Our goal is to provide gamers with a simple and convenient platform where they can discover tournaments, participate in gaming activities, access digital gaming products and stay updated through announcements and notifications.
Our platform currently provides features including gaming tournaments, a digital gaming store, gaming events, useful tools, user accounts and player services.
Our mission is to create a reliable, accessible and user-friendly gaming platform for players.
We aim to make tournament participation, gaming-related purchases and access to useful gaming services straightforward while maintaining transparency and responsible platform management.
Heong Arena allows registered users to maintain a gaming profile containing information such as their username, WhatsApp number, avatar, IGN, Game ID and Zone/Server ID.
Users can also view their tournament history, store history and payment records through their profile.
Where payment verification is required, users may be asked to submit transaction information such as their UPI ID and UTR/transaction ID.
Payment records may be maintained for tournament registrations and store purchases to help verify transactions and provide customer support.
For general questions, payment issues, technical problems, account-related concerns or other support:
Email: heongarena@gmail.com
If you have a complaint regarding our services, privacy practices, account, payment, transaction, content or any other matter that you believe requires formal attention, you may contact our Grievance Officer.
Grievance Officer Details
Name: T Heong
Designation: Grievance Officer, Heong Arena
Email: heongarena@gmail.com
Phone: 9863380883
Address: Bahokward, Longleng, Nagaland - 798625
Please include the following information when submitting a grievance:
We will review grievances and take appropriate action in accordance with applicable laws, our policies and the nature of the complaint.
Heong Arena may update its services, features, policies and contact information from time to time. Users should refer to the latest versions of our Privacy Policy, Terms & Conditions and Refund & Cancellation Policy published through the website.